Telehealth Referrals

Don’t have a doctor, dermatologist, or urologist you’re currently seeing? We can connect you with one of our telemedicine partners. Online consultations can be scheduled on the same day and we receive most prescriptions within 24-hours.

We’re HIPAA compliant. Submitting this form gives us permission to contact your patient’s insurance carrier to check into their benefits and eligibility on their behalf. Questions? Just email us.

How the Insurance Process Works


    Submit Patient

    Complete the above form and attach the patient’s prescription/paperwork.


    Eligibility & Benefits

    Your patient is assigned to a personal Treatment Specialist who checks into their insurance coverage and reviews policy details and deductibles with them.




    If we’re able to work with their insurance company, the next step is filing a prior-authorization request. We submit the paperwork you’ve provided Insurance companies have 14-business-days to respond.


    Approved (yay!)

    Once prior authorization is approved, we’ll send your patient an Advanced Beneficiary Notice (ABN) form. They can choose to receive the device the same day we file their claim, or wait until we recieved payment from your insurance company.



    Denied (now what?)

    Don’t worry. We deal with denials all the time. The best way to overturn the decision made by an insurance company is to file an appeal letter. We have guidelines on how your patients can make the best case here.


    File Claim

    Once we receive a signed copy of the ABN form, we’ll file the insurance claim for The Fischer. Providers can take 60-90 days (on average) to officially approve the claim. Even if prior-authorization has been approved, it does not guarantee payment or coverage of The Fischer. Insurance companies may cite policy language, deductible requirements, or deem iontophoresis as experimental/investigational.



    Beat Sweat

    Finally, after all that, your patient has their iontophoresis device! Most people see a signifigant reduction in sweat within the first 2-weeks.