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How to Write an Iontophoresis Appeal Letter to Your Insurance Carrier

IONTOPHORESIS & INSURANCE COVERAGE
Just because your iontophoresis insurance claim was denied doesn’t mean it’s the end of the road. By personally writing and submitting an appeal letter to your insurance carrier, you may be able to get that decision overturned.

This article will help you craft a clear and concise counter-argument for your appeal letter.
Picture of two patients laughing and smiling with their realtor while shopping for a new home.

BASIC INFO YOU’LL NEED

Before we get into the “why” of your appeal, let’s look at the basic info you’ll need to include at the start of your letter.

CAREER & EMPLOYMENT

Is your excessive sweating impeding your career growth? Having difficulty finding a job? In the next paragraph of your appeal letter, list ways in which hyperhidrosis has affected your career or employment status.

For example, does your job require you to:

OTHER TREATMENT OPTIONS

When iontophoresis isn’t covered by your insurance plan, carriers often look to see if you’ve attempted other treatment options in the past. Use the third paragraph of your appeal letter to detail products/solutions you’ve tried and failed to see results with.

For example, have you been prescribed:
Image: A captured photograph directs our attention to "The Fischer," RA Fischer Co.'s original metal-free iontophoresis device, tailored for hyperhidrosis treatment. The device is expertly positioned on a flat surface and features a gentleman's hands immersed in two white water bath trays, each filled with blue pH-balancing foam and equipped with silicone-graphite electrodes. The entire setup is skillfully presented atop a clean, white table.

COST & INCONVENIENCE

When you’re forced to try alternative hyperhidrosis treatment options, those costs add up – and quickly. From monthly co-pays to trips to the pharmacy, use the next paragraph of your appeal letter to cite any recurring costs or time commitments.

For example, if you have to:

EMOTIONAL TOLL

Perhaps the greatest toll hyperhidrosis takes on a person’s life is emotional. Closeout your appeal letter by speaking from the heart. Talk openly about your emotional struggles or the mental duress associated with hyperhidrosis.

For example, if you have trouble:

SUBMITTING YOUR APPEAL LETTER

If you submit your appeal letter to your insurance carrier by fax, keep a copy of the transmission confirmation. If you submit by mail, send the letter via certified mail with a request of a return receipt.

Finally, organize all submitted materials, your appeal letter, receipts, and records of correspondence in a safe place should you need to reference them again. On average, most patients who appeal directly to their insurance carrier receive an official notice within 7-10 days that the appeal has been received.

If you do not receive confirmation, contact your carrier to make sure your appeal is showing up in their system.
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help with navigating the insurance process

Need additional help navigating the insurance process? Contact our Treatment Specialists at (800)525-3467 to review your symptoms, benefits, and eligibility today.
"Talk to our Treatment Specialists today to see why the Fischer iontophoresis device is the best treatment available for hyperhidrosis and to check insurance benefits."
Jennifer Jacobellis - CEO

ABOUT THE FISCHER

The one-time out-of-pocket cost for The Fischer varies according to the areas being treated and each patient’s insurance policy. Our Treatment Specialists can help review your options with you.
Are you or someone you know struggling with hyperhidrosis? Give our Treatment Specialists a call at (800) 525-3467, or fill out this form to discuss your symptoms and insurance eligibility.

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Contact one of our Treatment Specialists today to answer any and all of your questions about the Fischer. 

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