Patient Stories
Real patients.
Real results.
From stopping a lifetime of excessive sweating to restful nights for caregivers. Read what RA Fischer patients say about their experience.
4.6★
Trustpilot rating · 200+ reviews
75+
years serving patients
100K+
patients served
The Fischer Iontophoresis
PureWick System
Customer Service
Featured stories
The experiences that say it best.
Selected from 200+ verified Trustpilot reviews — stories that capture what it means to find the right solution.
★★★★★
What a helpful team!!
Navigating the medical world and insurance on behalf of my grandmother has been exhausting to say the least. Thank goodness for the team at RA Fischer for making our RA Fischer a little bit easier. Jessica asked all the right questions and helped us navigate exactly what we needed. After that, Lisa handled our follow up and made sure we were taken care of. Now my grandmother has the device she needed. She’s happy, doctor’s are happy, and insurance is not bothering us. Would absolutely recommend!
SerreraT
· Mar 2026 · Unprompted
★★★★★
Bad situation into Good
First of all we were thrilled to hear that Medicare pays for a box of Purewick catheters. Working with RA Fischer is so easy. Every staff member that we have been in contact with is always so happy and nice. The complete Purewick system is unbelievable how it helps to maintain a dry body.
Ritter
· May 2026 · Verified
More patient reviews
What patients are saying.
Reviews from Trustpilot and Google — across both product lines.
EQ
Eric Quaal
★★★★★
I’ve been using this company’s iontophoresis device to treat my hyperhidrosis for years with great success. I would highly recommend it to anyone thinking about trying an iontophoresis device. Additionally, their customer support is top-notch and has been tremendously helpful with treatment advice.
· The Fischer
SK
Sandra K Deuschle
★★★★★
The Purewick has mad a different to my health. I have heart problems and I use the Purewick at night and I don’t have to get up and worry about falling. It’s made a difference to my sleep. Sleeping better. I would recommend Purewick to other people.
· PureWick
EM
Elisa Mucino
★★★★★
Of course the wick has been a life savior to my aunts rest and safety at night. The team behind the product great and reliable also very professional and courteous, thank you again for your service.
· PureWick
M
Michelle P.
★★★★★
I’ve been using my iontophoresis machine for over 6 years now and it has been completely life changing. The company worked with me initially to get the machine covered by insurance and even sent a replacement after several years.
S
Sarah M.
★★★★★
We bought this for our daughter in August. By the start of the school year her feet and palms were dry! She gained so much confidence. I really didn’t think this would work since we’ve tried so many creams, but it did! Easy to use right out of the box.
R
Rick B.
★★★★★
For my 94 year old mother, the PureWick has made a dramatic change in her life. She suffers from a dropped bladder and rectal prolapse and has been deemed too fragile for surgery. She has gone from having to get up from 6-10 times per night to zero.
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The Fischer and PureWick are covered by most major insurance plans. Our team handles everything from eligibility to delivery.