(800) 525-3467 info@rafischer.com 5400 Atlantis Ct. Moorpark, CA 93021

Thank you. We’ve got your request.

A personal Treatment Specialist is being assigned to you and will be in touch shortly to review your coverage for The Fischer. to review PureWick coverage. to review your coverage options. We’ve also sent a confirmation to your email. There’s nothing else you need to do.

So we can show you what happens next, what did you ask about?

Not what you asked about?

Watch for a call from (800) 525-3467
Save our number so our call doesn’t land in spam. Missed us? Call back any time we’re open, Monday to Friday, 8:30am to 4:30pm Pacific.

What happens next

We handle the insurance work. Here’s how it usually goes.

  1. We call to confirm a few details
    We’ll check your benefits and let you know what your plan covers before anything is ordered or billed.
  2. Your doctor completes our paperwork
    We can send it straight to your doctor’s office, or post or email the blank form to you to pass along. Completed paperwork comes back to us by fax. We follow up to make sure it’s complete.
  3. We submit prior authorization
    We work with your insurer and your doctor’s office on anything they ask for.
  4. Approval and delivery
    Once approved, The Fischer ships to your door. Many patients pay $0 out of pocket.

Authorization typically takes 15 to 30 business days from when your doctor’s paperwork is received. We keep you posted along the way.

What happens next

We handle the insurance work. Here’s how it usually goes.

  1. We call to confirm a few details
    We’ll verify Medicare or insurance coverage before anything is ordered or billed.
  2. We send the paperwork to the doctor
    Our 3-page authorization form goes directly to the doctor’s office. You don’t need to coordinate it, and we follow up until it’s complete.
  3. We submit to the insurer
    Complete paperwork is the biggest factor in speed, so we check everything before it goes in.
  4. Approval, delivery, and refills
    Once approved, the PureWick system ships to the door, and we set up monthly wick refills so you never run out.

If you’d like to get ahead

None of these are required. Pick whatever suits you, or simply wait for our call.

Already have a prescription?
Fax it over
Fax a copy to (818) 775-2941, or ask the prescriber’s office to send it. We ask for documents by fax rather than email, because fax is the more secure route for health information.
Questions? Call us
Prefer to move faster?
Order now, get reimbursed later
You can order out of pocket today and seek reimbursement from your insurer afterward. We’ll help you submit the claim.
Order out of pocket
For your doctor
Physician insurance packet
We can send this to your doctor’s office for you. If you’d rather pass it along yourself, it’s here.
Download for your doctor (PDF, opens in a new tab)
For the doctor
PureWick authorization form
We send this to the doctor’s office ourselves. If there’s an appointment coming up, you’re welcome to bring a copy.
Download fillable form (PDF, opens in a new tab)
Right now
Talk to us today
Rather not wait? Call during business hours and we’ll pick up from your request.
Call (800) 525-3467
Learn more first
See how treatment works
What a session looks like, and what to expect in the first few weeks.
How iontophoresis works
Learn more first
A guide for caregivers
Setup, overnight use, and what caregivers tell us they wish they’d known.
Read the caregiver guide

Helpful to have for our call

Don’t worry if you don’t have everything. We can sort out the rest together.

  • Your insurance cardFront and back, including the member ID
  • The Medicare or insurance cardFront and back, including the member ID
  • The doctor’s name and office phone numberSo we can send the paperwork to the right place
  • A prescription, if you already have oneIf not, we’ll talk through next steps together
  • What you’ve tried so farAntiperspirants, prescriptions, or other treatments. Many insurers ask about this.
  • Whether you already have a PureWick systemIf so, we’ll check refill coverage too

From people who’ve been where you are

RA Fischer is rated 4.6 on Trustpilot across 200+ reviews.

★★★★★

“The company worked with me initially to get the machine covered by insurance and even sent a replacement after several years.”

Michelle P. · Google
★★★★★

“I’ve been using this company’s iontophoresis device to treat my hyperhidrosis for years with great success… their customer support is top-notch.”

Eric Quaal · Trustpilot, Apr 2026
Read more patient stories →

You’re not doing this alone

Many of the people we help are caring for a parent or grandparent. Here’s what two of them said.

★★★★★

“Navigating the medical world and insurance on behalf of my grandmother has been exhausting… Now my grandmother has the device she needed. She’s happy, doctors are happy, and insurance is not bothering us.”

SerreraT · Trustpilot, Mar 2026
★★★★★

“We were thrilled to hear that Medicare pays for a box of Purewick catheters. Working with RA Fischer is so easy.”

Ritter · Trustpilot, May 2026
Read patient and caregiver stories →

Your details are only used to check coverage and contact you about your request.
Questions in the meantime? Email info@rafischer.com or call (800) 525-3467.